Change Management

We specialise in change management to drive adoption and create lasting impact. With expertise in customer experience, organisational change, and workplace technology, we enhance productivity and transform performance. Explore our live webinars for leadership and team education on sustaining change or collaborate with us on your next change project’s design and delivery.

Change Management Courses

How we do it

Empowering your team through people-centric transformations

Collaborating closely with your team, we innovate new work approaches to delight your customers and empower your workforce. Our commitment to lasting change is not just a philosophy; we've designed, developed, and lived it, making sure it works.

Discuss your next Change project with us

Develop the purpose

Craft a compelling visual elevator pitch centered on workplace experience, employing human-centered design to deeply understand the technological needs for an enhanced customer and employee experience.

Initiate Change

Develop a people-centric change strategy by conducting stakeholder mapping, establishing a network of change champions, and building a persuasive case for change with senior leaders, aiming for scalable implementation.

Co-create solutions

Collaborate on deployment solutions with individuals, engaging in two-way conversations to test ideas together. Perform impact assessments, gap analysis on capabilities, readiness pulse checks, and communicate extensively with senior leadership teams.

Deploy and measure progress

Implement straightforward communications and training materials in the language of the workforce. Structure these around both people and customer needs. Continuously measure feedback to track awareness and engagement throughout the deployment process.

Eastern Institute of Technology

“We are happy to recommend the 365 Training Hub for your migration project. Their in-depth knowledge of the technology couple with a ‘people-first’ emphasis meant we achieved our goal of a painless and successful migration.”

Karn Harvey

Technical Project Leader

ADHB

Thanks so much – your presentation is slick, relaxed, inclusive and upbeat – brilliant!

Sue

attendee at General Teams Training session

RockMyBaby

Thank you for your help on this one. I thought it was a very worthwhile, high value exercise

Gregor Bell

Project Manager

Boxfish Research Limited

Thanks so much for customising the training for us, I believe that was really helpful and with the materials, the team can use the platform easier. Not to mention we got rid of at least two additional systems and one more in process. Such a relief!

Vera Bronza

Marketing and Sales

Northern Regional Alliance Limited

The knowledge and humour were so beautifully entwined that the hour spend with you was not only an enriching experience but also one that has motivated me to use Teams to an optimum level.

Roopa Krishnaswamy

Attendee at a General Teams Training session

Unitec

Thanks again to you Kelly, and Jandi for your assistance through this project - we have had great feedback on the approach you took.

Hamish Martin

Director, Information Technology

Can’t find what you’re looking for?

We can create custom training opportunities tailored to your team and specific needs. From Online group seminars to 1 on 1 training, beginner to expert. We’ve got you covered. Get in touch for more detail and a free quote.

Get in touch

Our Change Management Courses