Change Management

We specialise in change management to drive adoption and create lasting impact. With expertise in customer experience, organisational change, and workplace technology, we enhance productivity and transform performance. Explore our live webinars for leadership and team education on sustaining change or collaborate with us on your next change project’s design and delivery.

Change Management Courses

How we do it

Empowering your team through people-centric transformations

Collaborating closely with your team, we innovate new work approaches to delight your customers and empower your workforce. Our commitment to lasting change is not just a philosophy; we've designed, developed, and lived it, making sure it works.

Discuss your next Change project with us

Develop the purpose

Craft a compelling visual elevator pitch centered on workplace experience, employing human-centered design to deeply understand the technological needs for an enhanced customer and employee experience.

Initiate Change

Develop a people-centric change strategy by conducting stakeholder mapping, establishing a network of change champions, and building a persuasive case for change with senior leaders, aiming for scalable implementation.

Co-create solutions

Collaborate on deployment solutions with individuals, engaging in two-way conversations to test ideas together. Perform impact assessments, gap analysis on capabilities, readiness pulse checks, and communicate extensively with senior leadership teams.

Deploy and measure progress

Implement straightforward communications and training materials in the language of the workforce. Structure these around both people and customer needs. Continuously measure feedback to track awareness and engagement throughout the deployment process.

Argus Fire

"I did some excel training this morning with you. I just wanted to reach out and say your delivery style was exceptional—energetic and highly interactive, which made the experience both engaging and enjoyable."

Jonathan

Epsom Anesthesia

"Thank you for the time you spent teaching the team onsite. Everyone really enjoyed the sessions, and your approach made the learning engaging and easy to follow. We truly appreciated your patience, support, and the positive energy you brought to the training."

Dimple Bedekar

General Manager

Dicker Data

A fantastic Copilot in Excel webinar, with Kelly & Jandi. What a session it was! Cracked over 100-attendees! Kelly walked through powerful real-world scenarios, including 'Edit With Copilot'. Thank you for making it a success.

James Xuereb

Copilot Partner Sales Specialist

Konica Minolta

"Our team found the ‘Be Future Ready Workshop’ delivered by the 365 Training Hub extremely valuable. The session provided practical insights into Copilot applications and how they can be applied in our day-to-day work. It was engaging, relevant, and immediately useful, helping our team better understand how to work smarter and more efficiently. I highly recommend it to any organisation looking to educate their team."

Eric Holtsmark

Managing Director, NZ

Northern Regional Alliance Limited

The knowledge and humour were so beautifully entwined that the hour spend with you was not only an enriching experience but also one that has motivated me to use Teams to an optimum level.

R. Krishnaswamy

Attendee at a General Teams Training session

Cooney Lees Morgan

We had Kelly come and do some in-person AI training for our firm. The courses were very practical and all hands-on, so engagement was high. People who’ve never used AI before seeing practical uses not just for work but in their home lives too. It was just brilliant to see all the lightbulbs going off in every session. Thanks Kelly!

James Curtis

IT Operations Manager

Can’t find what you’re looking for?

We can create custom training opportunities tailored to your team and specific needs. From Online group seminars to 1 on 1 training, beginner to expert. We’ve got you covered. Get in touch for more detail and a free quote.

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Our Change Management Courses