What Is Copilot Chat?

Copilot Chat is your AI-powered assistant built right into Microsoft 365. It's the place where you have conversations with Copilot, asking questions, brainstorming ideas, summarising documents, drafting emails, creating images, and much more. Think of it as your quick-fire, back-and-forth workspace where you get things done in the moment. 

You can access Copilot Chat through the Microsoft 365 web portal, the desktop app, Teams, Outlook, or even from the Windows taskbar. It's available to anyone with a Microsoft 365 account, which means you don't necessarily need a paid Copilot license to start exploring its capabilities. 

Chat is brilliant for short, focused tasks, but what happens when Copilot gives you a response you want to keep working on? That's where the Library and Pages come in.

What Is the Copilot Library?

The Copilot Library is your personal, centralised hub for all the content you've created using Copilot. It consolidates your saved Pages, images, infographics, and stories into one easy-to-find location. Rather than scrolling back through old chat conversations trying to find that draft you worked on last Tuesday, the Library keeps your structured, saved work neatly organised and ready to pick up whenever you need it. 

The Library replaced the older standalone Pages menu, so if you're used to finding Pages in the left navigation, you'll now find them here instead. It's available to anyone with Copilot Chat enabled, no additional license required. 

What Are Copilot Pages?

Copilot Pages are where the magic really happens. When Copilot gives you a response in Chat, say, a draft blog post, a project plan, or a meeting agenda, you can click the pencil icon to Edit in Pages. This opens your content as an interactive, editable document right alongside your Copilot Chat window. 

Pages are not static. They're living, collaborative canvases where you can:

• Edit and rearrange content directly on the page

• Ask Copilot to refine, expand, or rewrite sections while you work

• Add new content — tables, checklists, images, and more

• Share the page with colleagues for real-time collaboration via Teams or Outlook

• Export your finished work as a Word document or PDF

• This side-by-side experience means you can keep chatting with Copilot on the left while building out your page on the right. It's an iterative process, prompt, refine, add, repeat, until you've got exactly what you need.  

Chat vs Library: The Simple Way to Think About It

Here's the easiest way to remember the difference:

• Copilot Chat is where your conversations happen. It's fast, flexible, and great for quick tasks.

• Copilot Pages are where you turn those conversations into polished, editable content.

• The Library is where all your saved Pages and created content live, so you can come back to it anytime. 

Think of Chat as your brainstorming session, Pages as your workshop, and the Library as your filing cabinet. Together, they create a seamless workflow that takes you from idea to finished product without ever leaving Copilot.

Why This Matters for Your Productivity

Most people we work with at 365 Training Hub start by using Copilot Chat for quick tasks, summarising a PDF, drafting a reply, or comparing two documents. That's a great start. But the real productivity gains come when you start using Pages and the Library to build on your work over time. 

Instead of copying and pasting Copilot's responses into Word documents or losing them in chat history, Pages let you save, refine, and share your work in one fluid experience. It's the difference between using Copilot as a one-off tool and making it a genuine part of how you work every day.

How 365 Training Hub Can Help You Get Started

At 365 Training Hub, we help organisations build practical, lasting Copilot skills. We understand that training is better when it feels more like a conversation, which is why our live webinars are interactive, hands-on, and kept to small groups of no more than 10 people for the best engagement. 

Our Copilot Training Pathway is designed to meet you wherever you are on your AI journey: 

• Be Future-Ready: Leaders Copilot Workshop; A 3-hour hands-on workshop designed to empower leaders and spark inspiration. Explore real business use cases, experiment with prompts, and discover Copilot Agents. 

• An Introduction to Copilot Chat; This one-hour foundational session is the ideal starting point for anyone. No license required. Learn how Copilot works, how to write effective prompts, summarise documents, create images, compare files, and personalise your Copilot experience. 

• Power Hour Deep-Dive Webinars; For M365 Copilot license holders, these focused sessions cover Copilot inside specific apps:

  • Outlook & Teams — Email drafting, thread summarising, meeting preparation, and task extraction

  • Word — Smart writing assistance, summaries, and referencing existing documents

  • Excel — Data analysis, visualisations, formulas, and the Excel Agent

  • PowerPoint — Generating presentations from prompts or existing files

  • Copilot Agent Essentials — Discover built-in agents like Researcher, Analyst, and Create 

• 365 Copilot Hub — For ongoing support beyond training, our subscription service keeps your team up to date with weekly video tips, monthly live webinars on new features, masterclasses, and change management tools to drive lasting adoption. 

Whether you're just getting started with Copilot Chat or ready to unlock the full potential of your M365 Copilot license, we've got a course to suit your needs.

👉 Watch our video here to see how Copilot Library and Pages work together, and discover how to save, edit, and reuse your work more effectively.

Frequently Asked Questions

Do I need a paid Copilot license to use the Library and Pages?

No. The Copilot Library and Pages are available to anyone with Copilot Chat enabled through their Microsoft 365 account. However, the paid M365 Copilot license unlocks additional capabilities like accessing your work data (emails, files, meetings) within your prompts. 

What's the difference between Copilot Pages and a Word document?

Copilot Pages are interactive canvases designed to work alongside Copilot Chat. You can ask Copilot to update, expand, or rewrite content directly on the page in real time. Once you're happy with your work, you can export it as a Word document or PDF to share more formally. 

Can I collaborate with others on a Copilot Page?

Absolutely. You can share a Page with colleagues via Teams or Outlook, and they can join you to co-edit in real time, similar to how you'd collaborate in a shared Word document or Loop workspace. 

Where are my Pages stored?

Copilot Pages are built on Microsoft Loop and stored in SharePoint Embedded containers. You can find all your Pages in the Copilot Library, which is accessible from the left navigation in the Microsoft 365 Copilot app. 

What training does 365 Training Hub offer for Copilot Chat?

We offer a structured Copilot Training Pathway that begins with our Introduction to Copilot Chat; a 60-minute live webinar covering everything from prompting techniques to summarising documents and creating images. From there, license holders can progress to our Power Hour deep-dive sessions across Outlook, Teams, Word, Excel, PowerPoint, and Copilot Agents. We also offer a Leaders Workshop and our ongoing 365 Copilot Hub subscription for sustained adoption. 

How do I book a training session?

Simply visit https://www.365traininghub.co.nz or reach out to us directly. We're happy to set up a Teams call to discuss your team's needs and tailor the training to suit your organisation.